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Tuber Talk

Read what our guests had to say about their experience at Glacier Ridge

01/27/14 - Our busload of kids had an amazing time at your park yesterday.  They said the conditions were perfect and they loved the “magic carpet." Your staff couldn’t have been more accommodating. Thank you for taking care of our arrangements. Two for two – we had a great time this year and last.  Next year we will be booking with you as well! Thanks again!  Suzie L., Brighton NY

01/24/14 - Thanks so much for everything on Sunday. Sean and Zach did a wonderful job and the boys had a great time! We will definitely be back soon... Thank you again for a memorable 10th birthday for our son! :)  Linda, Gates NY
01/19/14 - I just want to take a moment to thank you for a great time last Sunday... The kids really enjoyed themselves, and Taylor was a fantastic hostess! Rhonda V., Rochester NY

12/27/13 - We were there with a group of 8 this afternoon ( 12:30-2:30) your staff could not have been nicer or more helpful. Thanks to all your friendly crew for adding something extra to a great day!  Looking forward to our next visit.  Leonore, Rochester NY

02/04/13 - I wanted to let you know that my group had an amazing time snow tubing on Saturday. I got sick at the last moment and was unable to go, but everyone I spoke with really enjoyed the time there. In fact, they even told me that when they were purchasing passes and mentioned to your staff that Collin of the Collin group was not actually there and was sick, that your staff wished me well. I greatly appreciate that. Most of my friends and I know each other through an organization at RIT. I will be sure to remember Glacier Ridge as a great social event in the future and will recommend it to the rest of the organization.  Collin B., Rochester NY

01/27/13 - Finally made it with my wife and kids and their friend. It was great and your staff was great too. Soooooo much better than Polar Wave. Just wanted to pass along some feedback for you. - Bill N., Rochester NY

01/07/13 - I just wanted to tell you how much fun my family and friends had yesterday at your tubing facility.  It was our first time for both families. I am not sure who had more fun the adults or kids.  Your staff was very professional and courteous. We look forward to coming back with an even larger group.  Thank you very much.  Paul H., Rochester NY

01/05/13 - My friends Jacqueline F., India O., Beth M. and I went tubing at Glacier Ridge for the first time today. There was nothing about it that wasn't perfect! We were welcomed warmly at the door by the staff and the staff on the slopes was excellent. The moving sidewalk to get up to the top was so convenient and the staff at the top, bottom, and in between was friendly and helpful - they did whatever we asked, whether we wanted to race each other, go down as a group, or "spin" around on the way down. As we watched the folks tubing down the hill there wasn't one face that didn't have a big smile on it. We are lucky to have such a great place to spend a beautiful winter afternoon, right here in our own back yard! We will definitely go back again....and again....Geral M., Palmyra NY

12/30/12 - Glacier Ridge Snow Tubing park is the best snow tubing park around, hands down. Its very convenient to get to on Ridge Road in Greece. The snow tubing lanes are fast , fun and furious. The escalator that you stand up on to bring you up the hill is alot better than Polar Wave in Batavia and very much more convenient especially for young kids . Every staff member that works at Glacier Ridge Snow Tubing park is very friendly, hard working, and are there to make every snow tuber happy. Doug Miller & staff are very nice people to be around because they make you feel like your a part of their snow tubing family not just a customer at Glacier Ridge! Winters going by fast so go to Glacier Ridge and have lots of fun. Thank you so very much. Scott M, Spencerport NY.

Hi,  Just wanted to tell you, Doug and the rest of the staff what fun we had last night.  Thank you!  Also -- your staff members on the slopes are awesome -- not only did we feel safe, laughter and screams were heard throughout the night.  I hope that this is trip to take the kids on again. Keep thinking SNOW!  Kristen RH Burger Middle School

Thank you for letting us come "crash" the snow tubing park for the morning. The children had a great time.  They were stumbling into the building very tired so they must have have a blast.  When I asked them how it was they couldn't stop talking about it.  In fact, they had so much fun we planned another trip for February.   Thank you again for all of your help.   Michelle , Executive Director  TLC Adventures in Child Care, Inc.

Hello.  I wanted to let you know how much we enjoyed our snow tubing experience last Thursday!  From the moment we arrived we were welcomed and made comfortable.  The food was delicious and plentiful, although my girls continued to keep the kitchen staff busy with additional orders  :-)   The tubing was awesome!  The staff was fun, patient, interactive and kept the students engaged and safe.  I haven’t seen some of these girls smile and laugh so hard all year.  My thanks to you, for the open communication and flexibility in working with our large group.  Glacier Ridge is a great facility and was a  wonderful experience for us….many thanks!   Nancy   Mercy Middle School

Hi. First off, Giavanna's party was the talk of her school this week! All her friends have been all over facebook and amongst themselves, saying what a great party it was, and I have to agree.  As I told you before, being that Giavanna's birthday is in January, it was always a struggle to find something fun for her to do, whether indoors or outdoors.  We promised her that for her 13th birthday, she could have a special party, but we didn't know what that was going to be.  Glacier Ridge was perfect, considering she was inviting boys as well as girls.  The best part was, all I had to do was show up with a cake and some balloons, and everything else was done for me!  Having Salvatore’s located on the premises is great.  The young lady from Glacier Ridge that was assisting our group for the day, Brittany, did an awesome job for our party, too.  One of the best parts also is that Glacier Ridge is almost right around the corner from just about most places in the Rochester area--a venue like this was definitely needed in our area!  We can't wait to return, and this time I plan to join in the tubing fun. (Harry tried it out, and you should see the video he took of himself on the way down.  It was hilarious! You couldn't really see very much on the video, but you could hear all the comments he was making on the way down--very funny!)   I can't say enough good things about you and the awesome job you did in assisting me with this whole thing from the very beginning, and you never got annoyed answering my millions of questions via numerous e-mails and telephone calls! I really enjoyed meeting you (finally!) in person at the party.  Hope to see you again when we come back in the near future!  Julia & Harry

Fun was had by all! Britney, our birthday party guide, was so good with the kids. The kids were a little nervous to go down the mountain the first time, but Britney suggested we all go down together and that made the first trip down a lot easier. Once the kids did the first run, they were hooked, and running to get to the escalator for another ride. Your staff manning the mountain were friendly, fun, patient, and really strong -- as they pushed the kids down the mountain every run.  I'd also like to thank you for being so accommodating. I really appreciate you letting us reschedule the party when Ruby got sick. We will definitely be back with the family, and I imagine you'll be booking a few more birthday parties with some of Ruby's friends. Driving home after the party they all agreed "they are totally having their birthday parties at Glacier Ridge".   Sincerely, Kristin
In Emilee’s words… “this was the best birthday ever!”  We all had a great time… parents and kids alike!  I was the only one of the 6 adults not to get a ticket.  The only reason I did that, was to shuttle kids to the restroom, or to warm up, or to rest.  Well, I didn’t even need to worry.  All the kids had a blast.  No one wanted to take a break for anything.  Doug and his team was great.  They kept checking in with us, making sure the food was on time.  Plenty of pizza and drinks for all the hungry tubers!  Thanks so much for all of your help.  We’ll definitely be back as a family.  I’m also trying to talk my boss into a team building event.  I know we would all have a blast.  I will definitely say hi when we come back!  I hope the cold weather returns quickly for you!   Thanks again, Leanne

Thanks so much for working with me on the details of our Tubing Party on January 16th.  We had a total of 23 kids and adults from St. John's Lutheran Church in Farmington and St. Mark Lutheran in Mendon.  Our kids & grown-ups had a great time!  The runs were nicely groomed and faster than they looked.  The magic carpet ride up the hill left us plenty of energy to enjoy Glacier Ridge, and adults like myself much preferred it to climbing out of a snow tube being towed uphill.   In addition to the snow tubing, the facilities at Doug Miller were welcoming.  The large space allowed us to prep our gear, meet up with our party, and have a warm place to take a break.  What's more, the on-site Salvatore's pizza was convenient and comfortable; a no-brainer for lunch and snacks.  Thank you so much.  From the first contact to goodbye, we enjoyed the experience and will tell others about Glacier Ridge.  We'll be back!   Pastor BrianSt. Mark Lutheran Church